Jakarta, Medan and Makassar are among the best smart cities in the world
The IMD Smart Cities Index 2024 assesses citizens' perceptions of infrastructure and technology issues in cities.
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JAKARTA, KOMPAS — Jakarta, Medan, and Makassar were ranked 103rd, 112, and 115 of the 142 best smart cities in the world in 2024 according to research results from the International Institute for Management Development or IMD, a renowned business school from Switzerland. Online health service scheduling and public transportation are considered increasingly accessible. However, congestion and corruption are still serious problems in the three cities.
The Smart City Index report for IMD 2024 was released on Monday (22/4/2024). This index assesses residents' perceptions of issues related to infrastructure and the implementation of available technology in their city.
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The Smart City Index (IMD) ranks 142 cities around the world by surveying the perceptions of 120 residents in each city. The final score for each city is calculated based on the three-year survey perceptions, with a weight of 3:2:1 for 2024:2023:2021.
There are two pillars that are asked of the community, namely, structural and technological pillars. Structural pillar refers to the existing infrastructure of the city, while the technological pillar is related to the provision and services of technology available to the community. Each pillar is evaluated in five main areas, namely health and safety, mobility, activity, opportunities, and governance.
The researched cities were divided into four groups based on the Human Development Index (HDI) score from the Global Data Lab in the city they are located in. In each HDI group, cities are given a 'grading scale' (AAA to D) based on their perceived score compared to other cities in the same group.
For group 1 (highest IPM quartile), the scale is AAA-AA-A-BBB-BB. Meanwhile, for group 2 (second IPM quartile), the scale is A-BBB-BB-B-CCC. Furthermore, for group 3 (third HDI quartile), the scale is BB-B-CCC-CC-C. As for group 4 (lowest HDI quartile), the scale is CCC-CC-C-D.
The report states that in 2024, Makassar ranked 115th out of 142 best smart cities. The previous year, Makassar occupied the 114th spot. The rating scale achieved by Makassar for the structure or technology pillar is CC, which means that its HDI quartile is in group 4.
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In 2024, Jakarta ranked 103rd out of 142 best smart cities. The previous year, Jakarta was ranked 102nd. Jakarta's achieved scale of assessment for the structure pillar was CC and the technology pillar was CCC. This means the HDI quartile is in the 4th group.
As for Medan, it ranked 112 out of 142 best smart cities in 2024. There was no change in ranking from the previous year. Medan's score for the pillars of structure and technology was CC, meaning its HDI quartile is in the fourth group.
When compared to other cities in Southeast Asia that were included in IMD's same research, Makassar, Jakarta, and Medan's rankings in 2024 were far behind Singapore (ranked 5th), Kuala Lumpur (ranked 73rd), Bangkok (ranked 84th), and Hanoi (ranked 97th).
Makassar respondents expressed satisfaction with the ease of scheduling online health services, accessing job opportunities online, and accessing schedules and purchasing public transportation tickets online. However, they are dissatisfied with the handling of traffic congestion, unemployment, and corruption issues that still occur in their city.
Jakarta respondents expressed satisfaction with the ease of accessing schedules and purchasing public transportation tickets online, scheduling health services online, and accessing job search websites. They identified three main issues that need to be immediately addressed by the local government: air pollution, traffic congestion, and corruption.
Respondents in Medan are satisfied with business actors who create many job opportunities. They are also satisfied with the ease of accessing online scheduling and purchasing of public transportation tickets, as well as job search platforms. However, they are not satisfied with the way the local government manages issues related to security, unemployment, and corruption.
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The President of the Smart City Observatory, Bruno Lanvin, stated that the annual report of the IMD Smart City Index is released to assist city governments in building a resilient and adaptive future city amidst changing times. He hopes that the research findings of the IMD Smart City can aid Indonesia, who is currently designing a new capital city.
"We hope that the results of our research can provide an overview of the desired innovations and development of future cities as desired by the community," he said in a press release sent on Tuesday, April 23, 2024.
Smart City Observatory is part of the IMD World Competitiveness Center. This is the unit that conducted research IMD Smart City Index 2024,
In the same report, IMD also explains that as the world changes rapidly in the face of increasing uncertainty, cities should be a place for solutions and new ways to manage the future. Local governments can choose local strengths, such as local history and culture that are suitable for facing digital trends, inclusion, and sustainable environments.
"The cities that rank highest in the IMD Smart City Index 2024, such as Zurich (ranked 1 out of 142 countries), Oslo (2 out of 142 countries), and Canberra (3 out of 142 countries), are proactively striving to improve the quality of life of their residents. They do so by increasing access to public services, green spaces, social events, and promoting equality and inclusion, including in the workplace," she said.
The way to address this issue is by increasing access to public services, green spaces, social events, and promoting equality and inclusion, one of which is in the workplace.
Globally, Europe and Asia dominate the list of the top 20 smartest cities in the world. In this year's report, cities in the northern part of America, including the United States and Canada, did not make it to the top 20 rankings.
Partial
Researcher at the Population Research Center of the Research and Innovation Agency (BRIN), Rusli Cahyadi, Tuesday (23/4/2024), said that there are various emphasis on the concept of smart cities that are developing in the world. However, everyone agrees that the use of digital technology is not the sole reference in implementing smart cities.
"There are aspects of smart infrastructure, waste disposal and management systems, smart environmental governance, smart business, and smart homes. These aspects should have already been built and managed together well in a city labeled as a smart city," he said.
Rusli observed that the smart city award initiatives, which have been given several times by the central government in Indonesia to a number of regional heads, tend to only look at the effectiveness of public service systems online. The next assessment targets user coverage, service speed, and compares them with other cities that have similar systems. The award program also includes subjective assessments from residents.
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He stated that the implementation of smart city concept in Indonesia has been relatively partial so far. Similarly, the assessment of smart city in the smart city award program is also limited.
"However, a smart city is a pressing need for both present and future. The community, ranging from the general public, job seekers, to business practitioners, needs a comprehensive implementation of the smart city concept," he said.
Rusli is of the opinion that city governments in Indonesia need to gradually develop smart urban systems which are not just aspects of electronic-based government public services (electronic government). The use of digital technology needs to be optimized to overcome the problems of urban residents, including finding job vacancies and opening businesses.